Weekend Front Desk Associate

Weekend Front Desk Associate Tigard, OR Job Details Part-time $20 - $22 an hour 13 hours ago Benefits Paid training Qualifications Computer operation Phone communication Payment processing Computer literacy Student record keeping Greeting customers Filing No experience needed English Fitness sales Dancing Gymnastics 1 year Cheerleading Technical Proficiency Conducting sales calls Entry level Office experience Client interaction via phone calls Full Job Description Join Our Team at Metro Gymnastics! Metro Gymnastics is currently hiring a Front Desk Associate to be the welcoming face of our gym. This role is perfect for someone who enjoys working with children and families, delivers excellent customer service, and brings positive energy to everything they do. In addition, this role will actively be talking to customers to help us reach our enrollment goals.

Pay:

$20 - $22/hour based on experience

Training:

Paid training provided Gymnastics experience: Not required

Position Schedule:

Weekends required Friday from 1:00pm- 7:00pm Saturday from 8:30am-1pm Sunday from 8:30am-1pm Additional hours are preferred for our alternative events when scheduled. These occur Saturday's and Sunday's from 1-6pm. Your Role As a Front Desk Team Member, you will help create a warm, friendly, and professional environment for our students and their families. You are often the first person families see when they arrive, and your enthusiasm and smile will encourage them to return. You will support customers in person, by phone, and via email, assist with class enrollments and schedule changes, and help ensure our daily operations run smoothly. No prior gymnastics experience is needed—we'll teach you everything during paid training. This position will require some sales skills as well. You will work together with our team to reach enrollment and program goals daily. Welcome students and families to the facility Register customers for classes, events, and activities Calculate and process payments Manage class enrollments and make-ups according to company policies Maintain accurate customer accounts and attendance records Answer phone calls, emails, and in-person inquiries Outbound calls to leads Communicate customer feedback, concerns, and requests to managers and instructors Support special events (Birthday Parties, Kid's Night Out, Camps), including: Registrations and payments Waivers and sign-in sheets Attendance tracking and logistical support Maintain electronic and paper files Assist with office tasks, holiday decorations, and other duties as needed Cross-train to assist with classes when necessary Consistently positive and professional demeanor Friendly, enthusiastic, and welcoming Enjoys working with children and families Reliable, punctual, and dependable Strong customer service and phone skills Well-organized and detail-oriented Ability to read and write in English Proficient with computers and basic software programs Experience Minimum of 1 year of experience in an office or customer service environment Experience in gymnastics, cheer, tumbling, or dance is a plus, but not required Experience in sales is a plus but not required Physical & Schedule Requirements Reliable transportation Ability to maintain a consistent work schedule Ability to lift, carry, push, or pull at least 3 0 pounds