Communications Lead / Receptionist (Full-Time) Clerical Solutions LLC Chicago, IL Job Details Full-time $40,000 - $45,000 a year 14 hours ago Benefits Paid holidays Health insurance 401(k) Paid time off Flexible schedule Qualifications Teamwork Microsoft Outlook Interpersonal skills Attention to detail Organizational skills

Full Job Description Position Overview:

We are seeking a full-time Communications Lead to serve as the first point of contact for a mid-size law firm. This role is primarily responsible for answering and directing phone calls with warmth, professionalism, and efficiency, ensuring that every client and caller receives outstanding service. Key Responsibilities Serve as the firm's first impression by answering incoming calls promptly and professionally. Direct calls and messages to the appropriate attorneys and staff with accuracy. Maintain confidentiality of sensitive client and firm information. Qualifications Bright, warm, and friendly disposition with excellent customer service skills. Strong verbal and written communication skills. Ability to stay calm, polite, and resourceful in fast-paced situations. Strong organizational skills with attention to detail. Proficiency with standard office software (Microsoft Office, Outlook) and comfort learning phone/office systems. Prior experience as a receptionist, front desk associate, or in a customer service role preferred. Reliability and punctuality are essential. What We Offer Steady, full-time weekday schedule (no evenings or weekends). Professional, supportive work environment within a respected company. Opportunity to grow within Clerical Solutions, a company dedicated to high-quality legal support.

Compensation & Benefits:

Starting salary: $40,000 Full health benefits available after 3 months Eligibility to contribute to a 401(k) plan after one year of employment Generous paid time off: 10 PTO days, 3 personal days, 5 sick days Paid Federal holidays Shift to hybrid schedule (after 3 months continuous employment): in-office Monday-Thursday; remote work on Fridays Immediate start available Clerical Solutions is a support services organization specializing in legal assistant and paralegal work. We pride ourselves on providing high-quality, client-centered legal services and a collaborative, supportive workplace. If you have a professional presence, a natural ability to put people at ease, and the organizational skills to keep communications running smoothly, we'd love to hear from you.

To apply:

Please submit your resume and a brief cover letter highlighting your customer service experience.

Pay:

$40,000.00 - $45,000.00 per year

Benefits:

401(k) Flexible schedule

Work Location:

In person