Are you ready to be the hero in someone's day? We're looking for a top-notch Customer Service Representative to join our ridiculously good team! If you thrive on solving problems, love helping people, and want to work from the comfort of your own home, we want to hear from you.

What You'll Be Doing:

Think of yourself as the first point of contact—the person who owns the customer experience from start to finish. You'll be the bridge between our customers and the care they need, ensuring everything is accurate and providing a stellar experience along the way.

Your day-to-day will involve:

Connecting with

Customers:

Handling back to back live interactions and inbound calls to welcome, assist, and answer important questions for Medicare and Value-based Care members.

Guiding Care:

Educating members on physician networks and helping them schedule the appointments they need.

Keeping Records Accurate:

Documenting calls, processing requests, and updating account histories with precision. Handling the

Details:

Performing data entry and verifying documents to keep everything organized and up-to-date. Do You Have What It Takes? We're looking for someone who brings their A-game every day. Here is what you'll need:

Tech-Ready:

A smartphone for tool authentication and a reliable, compatible home internet connection (No mobile wifi, Verizon, T-mobile, Boost Mobile, or MetroPCS).

Communication Pro:

Strong writing and verbal skills.

Fast & Focused:

Ability to complete a quick typing assessment (minimum 25 wpm).

Adaptable:

You handle process changes with ease and enjoy working independently.

The Basics:

Must be 18+ years old, hold a High School Diploma or GED, and be willing to complete a background screening.

Why You'll Love It Here:

We are a collective of highly capable humans who use innovation and technology to protect what matters most. Beyond our truly #Ridiculous culture, you'll enjoy:

Pay:

$15/Hr.

Benefits:

Medical, Dental, Vision. No vacation or sick time due to seasonality of the role

Support:

401k Match, Pet Insurance, and in-house Wellness Coaches to keep you feeling your best.

Perks:

Hundreds of discounts with the brands you love! TaskUs partners with the world's most innovative brands to thrive in an ever-changing world. Life is better with Us—come find out what it means to work for a company that puts People before Profits!

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

Employee discount Health insurance Paid time off Vision insurance

Work Location:

Remote