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PF
Patient First
Receptionist
Entry-Level JobVerifiedNo experience needed
Career Insights for Receptionist
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Based on Virginia data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,620 / year median in Virginia
+5% projected growth
Job Description
The responsibilities of this job include, but are not limited to, the following: Welcoming each guest and answering each phone call in a warm and friendly manner and with a smile; Answering all phone calls in a timely manner routing calls and distributing messages to appropriate parties; Maintaining the cleanliness and appearance of the reception area; Assisting Human Resources staff with administrative tasks as needed; Order and restock supplies for reception as needed; Accepting mail, packages, and other deliveries, storing items until appropriate parties receive delivered items; Maintaining a petty cash box and reporting to the Accounting Department as needed; Securing access to the visitors' entrance at opening each morning and at the end of each day; Responsible for operating, using, and maintaining medical and office equipment as trained; Maintaining knowledge of key departments, personnel, and building layout in order to assist guests and staff; Managing multiple tasks efficiently in a fast-paced environment while maintaining friendly, welcoming demeanor; Providing positive, warm, and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere. Minimum education and professional requirements include, but are not limited to, the following: Employee must be 18 years of age or older; High school graduate or equivalent; At least 1-2 years of customer service experience preferred; Excellent verbal and written communication skills, including minimum typing experience; Ability to sit, stand, and walk for extended periods of time; Excellent organizational skills and ability to multi-task.