Assistant General Manager

About Company:

Embergrove Hospitality is an independent, nimble, and gritty hospitality management company that proudly oversees 12 distinctive hotel locations, along with several bars and restaurants across the Midwest. Rooted in genuine, from-the-heart hospitality, the Embergrove team blends ingenuity, transparency, and hard work to deliver memorable guest experiences and strong business results. With deep Midwestern roots and a hands-on approach, Embergrove manages every property with an entrepreneurial spirit—combining creative strategy, disciplined revenue management, and in-house marketing expertise. From boutique hotels to full-service properties, each location reflects Embergrove's belief that exceptional hospitality starts with authentic people, thoughtful service, and relentless dedication to excellence. About the

Role:

The Assistant General Manager plays a pivotal role in supporting the overall management and operational success of a hospitality enterprise within the management of companies and enterprises sector. This position is responsible for assisting in the strategic planning and execution of hotel operations to ensure exceptional guest experiences, efficient resource utilization, and profitability. The role involves close collaboration with department heads to oversee daily activities, manage staff performance, and uphold safety and quality standards. The Assistant General Manager also contributes to pre-opening activities for new properties, ensuring all operational aspects are aligned with company goals. Ultimately, this position drives continuous improvement in service delivery, cost control, and problem resolution to enhance the organization's competitive position in the hospitality industry.

Minimum Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, or a related field. Minimum of 3 years experience in hotel management or a similar hospitality leadership role. Proven knowledge of yield management and food cost control practices. Strong understanding of safety procedures and regulatory compliance within the hospitality industry. Demonstrated ability to identify and solve operational problems effectively.

Preferred Qualifications:

Experience in pre-opening hotel operations. Certification in hospitality management or related professional credentials. Familiarity with advanced property management systems and hospitality software. Experience working in multi-unit management environments. Strong leadership training or development experience.

Responsibilities:

Assist the General Manager in overseeing daily hotel operations to ensure smooth and efficient service delivery. Coordinate with department managers to monitor food costs, safety procedures, and yield management strategies. Lead pre-opening activities including staff recruitment, training, and operational setup for new hotel properties. Identify operational challenges and implement effective solutions to improve guest satisfaction and operational efficiency. Ensure compliance with all safety regulations and company policies to maintain a secure and welcoming environment for guests and staff.

Skills:

The required skills such as hotel management and hospitality management are essential for overseeing daily operations and ensuring high-quality guest experiences. Repetitive motions knowledge helps in understanding and optimizing staff workflows to reduce fatigue and increase efficiency. Expertise in yield management and food costs is applied daily to maximize revenue and control expenses, directly impacting profitability. Safety procedures knowledge ensures that all operations comply with health and safety standards, protecting both guests and employees. Additionally, strong problem identification and solving skills enable the Assistant General Manager to address operational challenges proactively, fostering a positive and productive work environment. We value our team members and offer competitive pay along with benefits for eligible employees, including: 401(k) retirement savings plan Paid time off Employee discounts Health insurance options

Job Location Position:

Honey Creek Resort 12633 Resort Drive Moravia, IA 52571

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person