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Administrative
Receptionist
Franklin, KY

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Spark by Hilton

Front Desk Agent

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Job Description

Job Summary This position is for Wednesday, Saturday, and Sunday mornings from 7am until 3pm. We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office management. Your proactive approach and excellent communication skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression Manage multi-line phone systems, handle inquiries, and direct calls efficiently Maintain organized filing systems and manage data entry tasks accurately Support office management activities including calendar management and appointment scheduling Utilize productivity software such as Microsoft Office, spreadsheets, and word processing tools for various administrative tasks Assist with client communication, follow-up correspondence, and customer support needs Handle clerical duties including proofreading documents, filing paperwork, and managing office supplies Requirements Proven experience in office management or administrative support roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry Excellent computer literacy and technical proficiency with office equipment and software tools like QuickBooks is a plus Strong phone etiquette skills with experience managing multi-line phone systems and professional communication Bilingual abilities are preferred to serve diverse client needs effectively Demonstrated ability to multitask efficiently while maintaining attention to detail in a fast-paced environment Prior experience in customer service or front desk roles is highly desirable Exceptional organizational skills with the ability to prioritize tasks and manage time effectively Join us as a Front Desk Agent to be the friendly face that keeps our office running smoothly! Your enthusiasm for delivering outstanding service combined with your technical skills will make a real difference in our organization's success. We're committed to supporting your growth in a vibrant workplace where your contributions truly matter.
Pay:
From $11.00 per hour Expected hours: 24.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements