Do you enjoy leading a team, solving problems in the field, and helping technicians succeed while delivering exceptional customer service? We're looking for a Specialty Service Manager who thrives on coaching others, managing field operations, and ensuring our specialty services are delivered safely, efficiently, and with exceptional quality. This is the perfect role for someone who enjoys leadership, staying organized, and making a direct impact on both customers and technicians. What You'll Be Doing Lead, coach, and support a team of Service Technicians Oversee daily field operations across Gen Pest and Specialty pest control Ensure high-quality service and customer satisfaction Evaluate customer needs and provide effective service solutions Resolve escalated customer concerns professionally Maintain accurate service records and required reports Support technician training, development, and performance Ensure technicians follow company safety and service standards Why This Role Rocks Lead a team that makes a real difference Variety of field and management responsibilities Opportunity to mentor and develop technicians Every day brings new challenges and problem-solving opportunities Build lasting relationships with customers and your team You're a Great Fit If You Have at least 2 years of technician experience Hold a valid state Certified Applicator License Have strong communication, leadership, and problem-solving skills Can manage daily field operations Are comfortable using CRM systems, PestPac, and mobile tools Have experience maintaining service vehicles and equipment Have construction experience to support our Enviro Guard services Bonus Points Previous supervisory or management experience Experience training or mentoring technicians Bilingual (English/Spanish) Additional industry certifications What's In It for You Competitive pay Company vehicle Benefits (health, dental, vision) PTO + holidays Leadership development opportunities Career growth within a growing company Schedule Monday-Friday (occasional weekends as needed) Ready to Apply? If you're ready to lead a great team, solve challenges, and make a lasting impact, we'd love to hear from you. Apply today!

Pay:

From $65,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible spending account Fuel card Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Referral program Vision insurance

Work Location:

In person