Established by Bill Foley in 1996, Foley Family Wines & Spirits (FFWS) is a portfolio of highly acclaimed wines and spirits from some of the world s greatest estates. The company owns more than 25 wineries and distilleries, each with its distinct style, legacy, and approach to hospitality.

The Hospitality Center Wine Educator position assists with driving top line sales revenue to achieve business goals through hospitality center sales, telephone campaigns and events. This person must be enthusiastic, charismatic, and passionate about wine. People skills and the ability to multi-task are a must along with working with the public and in a team environment. Previous winery tasting room experience is preferred.

•Saturday and Sunday availability is required.

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Roles and Responsibilities:

Greet guests, answer general questions about the property while conducting memorable wine experiencesUnderstand the brand story and have the communication skills to convey the story to guestsDescribe the wine club benefits and learn how to convert to membershipsSupport the team in daily duties including but not limited to restocking, cleaning, opening and closing dutiesAccurately handle routine purchase transactions which include operating cash register and accounting of daily sales processesBook guest and member experiences via phone or email for all tasting room experiences, gathering necessary billing and contact informationAssist with hospitality special events as neededAcquire and maintain thorough knowledge of winery and wine portfolioPrepare cheese plates and other food accompanimentsPrepare for tasting experience and conduct tasting experience clean-upAssist customers with the carry out of purchases to their vehicles when necessaryReceive and restock wine and/or merchandise as neededRequired Knowledge, Skills & Other AbilitiesMust be at least 21 years of ageBeginner/novice level wine knowledge and ability to execute experiences with appropriate supervision and trainingMust be able to lift 42 lbs.

Proficiency with Microsoft Office Suite preferredPOS experience preferredCommitment to excellence and high standards for hospitality and customer serviceStrong organizational, problem-solving, and analytical skillsMust have a professional appearance and demeanorAbility to work a flexible schedule including evenings, weekends, and holidaysTwo years hospitality and/or tasting room experience is preferredWork EnvironmentThe tasting room is a non-smoking work environment. Employees working in the tasting room are asked to not smoke during a workday or be free from any aroma that may be associated with smoking. No heavily scented perfumes, hand lotions, or hair products are allowed as they can interfere with the tasting of wines. While performing the duties of this job, the employee usually works in the tasting room with moderate noise levels, heavy people traffic, food, wine, and business office machines.

Company Core Values:

Teamwork Be a Spirited PartnerCommitment Crush Every DayQuality Good vs.

Grape:

It s All in The DetailsIntegrity It Takes a CommunitySafety Tend the VinesEntrepreneurship Love the Wine You re WithFun! - Smile! You Have Purple Teeth!