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Green Thumb Industries

Order Fulfillment Technician

Career Insights for Order Processor / Order Entry Clerk

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Based on Massachusetts data

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What they do

An Order Processor or Order Entry Clerk handles customer orders for products or services. Records and verifies information about the order, including shipping and billing information, enters data as needed for a company system, and directs the order to the department where it will be filled.

$45,821 / year median in Massachusetts

+7% projected growth

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Job Description

Order Fulfillment Technician Green Thumb Industries vision insurance, flexible benefit account, paid time off, 401(k), employee discount United States, Massachusetts, Holyoke Sep 03, 2026

The Role As an Order Fulfillment Technician with Green Thumb, you are responsible for the final stage of the product's life-cycle in our manufacturing facility. This position's main function is pulling sales orders and preparing them for delivery, verifying accuracy of product type and quantity. Additionally, the Order Fulfillment Technician is quality checking to ensure compliant labeling as they prepare orders. This role is also responsible for tracking product electronically on the state traceability system to ensure compliance with state laws and program regulations. Responsibilities Working with off-site sales partners to receive orders

Pulling sales orders and preparing them for delivery; labeling in accordance with DoA rules and regulations

Creating and managing excel spreadsheets

Tracking product through state traceability program

Cleaning up all work areas and equipment at the end of every day

Assisting other departments as needed

Other duties as assigned

Use independent judgment in regards to product processing, keeping quality and goals in mind

Help create a positive environment by having a positive attitude and by being self-motivated

Research, evaluate and adapt to new methods, in order to meet or exceed goals, and or modify their technique/procedures based on all applicable laws

Invest time in learning new products and be able to communicate with direct supervisors as necessary Working Conditions Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications High School Education or GED graduate; some college or college graduate preferred

1-2 years experience in warehousing and inventory required

1-2 years experience processing medical cannabis or other botanicals preferred

Must consistently demonstrate attention to detail

Must demonstrate ability to thrive in a fast-paced environment

Ability to use initiative and independent judgment appropriately, keeping in mind management expectations

Ability to perform a monotonous task with great efficiency over 8 hour work periods without losing quality

Previous cannabis experience not required Additional Requirements Must pass any and all required background checks

Must be and remain compliant with all legal or company regulations for working in the industry

Must be a minimum of 21 years of age

Must be approved by the D.O.A. to receive an Agent badge As a Green Thumb team member, you will have access to excellent benefits and incentives including: Health, dental, and vision insurance

Paid Time Off

Employee Discount

Mental Health Programs

401(k)

Daily Pay

Supplemental Insurance

Perks Marketplace

Flexible Spending Account / Health Spending Account

And much more The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range

$18.50 — $19 USD