Our firm has built a strong reputation for helping clients strengthen customer relationships through innovative strategies and exceptional service. As we continue to grow, we are looking to add a driven and customer-focused Customer Engagement Associate to our expanding team. The Customer Engagement Associate plays a key role in delivering positive customer sales interactions, promoting telecommunications products, and supporting overall brand success. We pride ourselves on a culture rooted in teamwork, integrity, and a customer-first mindset, and every Customer Engagement Associate contributes directly to that mission.

Customer Engagement Associate Responsibilities:

Engage directly with customers to deliver personalized and seamless service experiences Promote and sell telecommunications products while clearly communicating value and benefits Educate customers on available products and services to support confident decision-making Represent the company with professionalism, energy, and a customer-first attitude Work collaboratively with fellow Customer Engagement Associates and team members to achieve sales goals and improve customer retention Participate in ongoing training to strengthen sales techniques, product knowledge, and customer engagement skills Accurately track customer interactions and ensure timely follow-up to maintain a high level of service What We're Looking For in a

Customer Engagement Associate:

Strong communication skills with the ability to build rapport quickly Prior customer service, sales, or management experience is a plus A positive, outgoing personality with a passion for helping customers Ability to multitask and stay organized in a fast-paced environment Confident, professional presence with strong interpersonal skills Detail-oriented with solid problem-solving abilities to ensure smooth customer experiences If you're motivated to grow your career, develop valuable sales skills, and make an impact, apply today to join our team as a Customer Engagement Associate!

Pay:

$55,000.00 - $70,000.00 per year

Work Location:

In person