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IL
IMS Legal Strategies
Sales Strategy Executive
Career Insights for Client Engagement Manager
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What they do
A Client Engagement Manager builds and maintains client relations. Works for a vendor organization and has ultimate responsibility for a client's entire experience with that vendor. May have a portfolio of clients and be accountable for the revenue, profitability and success of those customer relationships.
$150,722 / year median in the U.S.
+4% projected growth
Job Description
IMS Legal Strategies is a trusted partner to law firms and corporations worldwide, providing the expertise and technology needed to solve dispute-related challenges and protect reputations. IMS delivers strategic solutions for the entire litigation lifecycle, including advisory and analytical support, specialized expert witness services, data-driven jury consulting, powerful trial graphics, and seamless presentation technology. Our integrated teams have decades of practical experience in more than 65,000 cases and 6,500 trials. "Together, we win" is the IMS company motto and a genuine philosophy that guides our work with clients, experts, and one another. From entry-level to executives, we are driven by five core values: 1) Ownership Thinking, 2) Humble Confidence, 3) Quality and Excellence, 4) Honor the Relationship, and 5) Operate as One. We invite you to join our thriving company, committed to shared success. Visit imslegal.com for more.
JOB SUMMARY
The Strategy Advisor is a senior, client-facing role that drives business development, engagement design, and cross-service expansion on client matters. The role leads pursuit strategy, opportunity shaping, and early client engagement activities to convert opportunities into revenue and expand long-term client value. This role also contributes to firm growth by originating and advancing new client relationships, expanding existing accounts, and increasing visibility in the market, particularly through industry events, networking, and targeted outreach.ESSENTIAL DUTIES & RESPONSIBILITIES
Client Service Delivery & Engagement Leadership Lead initial scoping and early-stage client engagement to align opportunities with client objectives Act as a strategic advisor to clients, translating needs into structured engagement approaches Facilitate early client meetings, presentations, and scoping discussions; ensure seamless transition to delivery teams Develop and present clear recommendations, solution frameworks, and value propositions Maintain accurate documentation of opportunity progression and conversion into engagements Revenue Generation & Business Development Lead and support pursuit activity for new opportunities across consultants, experts, and sales partners Identify and convert new client opportunities through networking, conferences, and proactive outreach efforts Expand existing client relationships through cross-service opportunities and follow-on engagements Support and participate in client pitches, relationship-building meetings, and business development initiatives Apply market intelligence, research, and internal data to improve pursuit outcomes and win rates Partner with sales, consultants, and experts to shape proposals, pricing strategy, and messaging Build strategic relationship maps within client organizations and targeted markets Market Presence & Relationship Development Represent the firm at industry conferences, client meetings, and networking events to generate new business opportunities Help increase visibility of consultants and experts by connecting them with prospective clients and opportunities Strengthen and expand relationships with senior stakeholders across client organizations Internal Collaboration & Leadership Serve as a cross-functional connector across sales, consultants, experts, and leadership Mentor team members and partners on pursuit strategy, client engagement, and best practices Collaborate with internal stakeholders to refine scalable solutions and engagement strategies Act as a subject-matter-informed resource aligning client needs with firm capabilitiesSKILLS & EXPERIENCE
10+ years of experience in professional services, including business development and client-facing roles Demonstrated success in developing new business and expanding existing client relationships Strong understanding of legal industry dynamics and service offerings Advanced communication and executive-level presentation skills Proven relationship-building and networking capabilities Strong strategic thinking, organizational, and decision-making skills Ability to manage multiple pursuits and client engagements simultaneouslyEDUCATION & TECHNICAL REQUIREMENTS
Bachelor's degree required; advanced degree preferred Experience in professional services (legal or consulting preferred) Proficiency with CRM systems and Microsoft Office tools Ability to travel for client meetings, conferences, and business development activitiesLOCATION
This position is 100% remote and supports east to west coast time zones Must be located within 50 miles of a major U.S. airport Our Employer Value Proposition Includes Competitive compensation package with 401K match Flexible PTO and 12 paid holidays Robust health and welfare benefits, including medical, dental, vision, HSA, short-term disability, long-term disability, and life insurance, all with generous company contributions Career development programs supported through an integrated Learning Platform Talent Identification Program to recognize and reward our high-performing, high-potential team members through career growth opportunities and unique development experiences Values-driven culture based on respect, care, growth, and excellence IMS Legal Strategies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance