Project Management/Customer Service

Germansville, PA

1 DAYS AGO

22901774

Summary

Germansville, PA

In-Person

$18.00 - $26.00 per Hour

2 Years Experience

High school graduate or equivalency certificate (GED)

No Commission

40.00 hours per week / Day Shift / Full-Time

Description Grothouse is a nationally recognized manufacturer of luxury wood surfaces, architectural millwork, custom tables, stair components, and specialty wood products. Our work is found in some of the finest homes and commercial spaces across North America. We stock more than 60 species of wood, and every project is project-managed and engineered one at a time. Your role in contributing to the team in Project Management/Customer Service is a vital one. Your success includes demonstrating the following competencies and expectations. A Few of the

Responsibilities Include:

Project Managing our customer's sales orders and order details

Processing estimates

Provide knowledgeable answers to questions about products, pricing, and availability

Keeping records of customer interactions, transactions, comments

Communicating and coordinating with Engineering, Production, and the Sales Team as necessary

Your Experience and Skills:

Previous experience in sales or working with designers, architects and/or interior designers is a plus

Customer Focused Advocate

Innovative Problem-Solving Skills

High Percentage of Achievement to Targets

Ear-to-Ear Telephone Interactions and Follow Up

Ability to Manage Multiple Priorities

Excellent Communication Skills (verbal and written)

Strict Attention to Details

Ability to work effectively within teams

Proficient in Microsoft Office Suite (e.g., Excel, Word) and willing to learn additional information systems and/or software

Skilled in E-mail communication

Previous experience reading drawings/diagrams a plus

Previous experience with QuickBooks also a plus. Starting wage band is $18.00 to $26.00 per hour, according to your experience. High growth can be expected with increased contribution. Raises are based on your performance and ability to contribute. The opportunity for growth is limitless. What makes Grothouse

SO SPECIAL?

In addition to offering a comprehensive "Total Rewards" package including but not limited to Holidays/Vacation, Medical, Retirement Plans and Compensation aligned with your experience and contribution, we also pride ourselves as being an organization where you can realize your potential through a tailored career path and be part of a company where you belong and matter. Schedule & Flex Time We run flex time from day one. This is a full-time, Monday-Friday day-shift role, but you set a schedule that works for your life — come in earlier or later, and if you have a doctor's appointment or your kid's game, shift your hours instead of burning time off. We built this policy because we think punishing someone for being three minutes late is a stupid way to run a company. Your Total Rewards; Health, Wealth, Career, Work-Life Company-paid retirement contribution: Grothouse contributes 3% of your gross earnings to your 401(k) every pay period, whether or not you contribute a dime of your own.

Flex time from day one, as described above.

Paid vacation and 8 paid holidays.

Maternity Leave (Company Paid)

Parental Leave (Company Paid)

8-hour Day Shift Monday to Friday

Employee, friends, and family discounts. Please Note, this is NOT a Virtual or Remote Position. We are located in beautiful Germansville, Lehigh County, PA. Let's learn more about each other! Visit our social media on Facebook, Instagram, YouTube, Tik-Tok. How to

Apply:

E-mail your resume to hr@glumber.com and tell us something about your previous or current job, and how you contributed. We read every application.

EOE/AA M/F/D/V.

Principals only — recruiters, please do not contact this posting Additional Details

Driver's License:

Class C - Standard Drivers License

Endorsements:

P - Passenger How To Identify Potential Job Scams