Service & Scheduling Coordinator Central Lighting & Energy - 2.7 Lake Elsinore, CA Job Details Full-time $25 - $30 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Customer relationship building Microsoft Outlook Service scheduling In-person customer service Direct client contact Dispatching Attention to detail Purchasing Typing Stakeholder relationship building Full Job Description Company Overview Commercial service based contractor specializing in electrical services. We are a multi state self-performing electrical contractor that services big box retail stores. Our team of highly skilled electricians provide exceptional services and ensure that all jobs are completed above industry standards and complete customer satisfaction. We strive to be the electrical contractor and employer of choice nationwide for our customers and employees. With 100+ employees and over 30 years of experience, we are continuously expanding and looking for new team members. Job Summary As a Service Coordinator, you will work with customers to provide quality, on-time service and with technicians to assist them in completion of work orders. The Service Coordinator is often the initial contact with customers. This position is fast-paced and requires the ability to juggle multiple technicians, vendors, and jobs at the same time . A Service Coordinator needs to have good communication and problem-solving skills. Building partnerships and good relationships with customers at both the corporate and store level is a must to be successful in this role. Job Duties Scheduling / Dispatching of work orders Creating Purchase Orders for material & equipment. Follow-up such as lead times, delivery and pickup Supporting multiple technicians throughout the day regarding work ticket completion, material pickups/returns, and equipment orders/returns Communication by updating multiple customer portals throughout the day with estimated arrival and completion times Proficiently handle multiple jobs throughout the day and communicate with techs on-site and problem solve any possible issues in a timely manner Job Skills Excellent written and verbal communication skills with customers and technicians Ability to prioritize and multi-task to meet daily deadlines and complete tasks on time Strong analytical and critical thinking skills Organized individual with extreme attention to detail Dependable and punctual Typing 45wpm & 10-key Proficient with Microsoft Office products (especially Outlook and Excel) and able to navigate the internet

Job Type:

Full-time Pay:

$25.00 - $30.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

scheduling: 2 years (Required) Ability to

Commute:

Lake Elsinore, CA 92532 (Required)

Work Location:

In person