The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA). The primary purpose of this position is to coordinate administrative, operational, communication, and visitor-facing support for the Mountain Heritage Center. The position prepares museum correspondence and other communications, supports the Center's website and social media platforms, and interacts with students, faculty and staff, as well as the public, vendors, and outside contractors. The position coordinates the employment, orientation, scheduling, time sheet reporting, and selected project work of student workers and interns, while also tracking multiple schedules for staff, events, special programs, and overall workflow. The position introduces visitors to the museum, assists with orientation to the university, and provides information regarding MHC programs and exhibits. It also prepares budgets, contracts, purchasing documents, and work orders; tracks expenditures from state and non-state funds; maintains paper records and electronic databases needed for reports on visitation, programming, student and community engagement, and other operational information; and ensures compliance with MHC, WCU, state, and federal policies and regulations regarding records, privacy, and sensitive materials. Must be eligible to work in the United States without sponsorship. Knowledge, Skills, & Abilities Required for this Position Knowledge of administrative office practices, records management procedures, budgeting support functions, and the use of computer applications, office equipment, and digital communication tools to support daily operations. Ability to communicate effectively with diverse internal and external audiences through written, verbal, electronic, and in-person communication, including public contact, visitor assistance, and program-related outreach. Ability to organize work, manage multiple schedules and priorities, exercise initiative, maintain attention to detail, and work collaboratively with staff, students, interns, volunteers, vendors, and campus or community partners. Minimum Qualifications Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. Anticipated Hiring Range $39,784 Position Type Permanent Full-Time Number of Hours per Week 40 Number of Months per Year 12 Salary Band Range $33,540 - $54,455 Salary Grade 59 Posting Text Open Date 07/16/2026 Close Date 07/30/2026 Open Until Filled No Special Instructions to Applicants Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

Applicants must upload a DD-214 if claiming Veteran's Preference. If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR). Background/E-Verify Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment. Credential Verification All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements. EOE Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu. University Safety The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.