Customer Service/Warranty Clerk

Customer Service•

Manufacturing Industry Location:

Brea, CA Shift:

Monday•Friday, 7:00 am•3:30 pm (OT may be required on occasion)

Pay Rate:

$20.00•$22.00 (DOE) We are currently looking for an entry level Parts and Warranty Administrator with experience preferably in a manufacturing environment. Interfacing with high end commercial customers, accurately entering highly engineered commercial equipment orders is our number one priority. Ideal Candidate Worked with Microsoft Outlook and experience with high volume emails Proactive with the ability to operate with minimal supervision An achiever with great attention to detail and an inquisitive mind. The ability to follow directions, follow through and follow up Customer-centric personality that is consistently friendly, positive and exhibits a high level of patience Duties and Responsibilities Answering in-bound phone calls and emails for our technical support department Answering product questions Interfacing with our warranty system to properly track issues. Entering Parts Orders Requirements High School Diploma US Work Authorization A great can-do attitude with the patience to teach and empower others Communicative with excellent verbal/written communication skills Interest in learning about commercial equipment and troubleshooting Strong analytical and problem-solving capabilities Detail oriented with attention to detail is a must Ability to multitask and learn new material quickly

Pay:

$20.00•$22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person