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AJ
Aroma Joe's Coffee
Team Leader
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Maine data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$59,782 / year median in Maine
+17% projected growth
Job Description
Do you enjoy putting a smile on your customer's face while serving great coffee? Do you enjoy working with an energetic team? If so, we would like to speak to you! We are seeking a career-minded team player who would like to contribute to Aroma Joe's success. Are you in need of an interesting, and face-paced position? Then you have come to the right place! Our Aroma Joes' employees are coffee and drink connoisseurs who enjoy preparing our variety of drinks and food products. We are hiring immediately and would love to speak with you! Why Work for Us?
We Offer:
Competitive wages, plus Tips! Health, Vision, and Dental Insurance Paid Time Off 7 Paid Holidays Comprehensive training Advancement opportunities Excellent team members Swag!Responsibilities :
Ensuring that shifts run smoothly, and guests are satisfied Master recipes and individually tailor products to customer needs Maintain a positive work culture Resolving Guest issues, as well as working with your team to minimize issues Training new Team Members Completing daily, weekly, and monthly reports Maintaining food and labor costsRequirements:
1-2 years of restaurant, fast food, or retail experience Strong leadership and interpersonal skills Customer service mindset Must be over 18 years oldAvailability :
Must be flexible as your work schedule may vary week-to-week based on business needs, while fostering a fair work/life balance. Monthly schedules may require some overtime. Pay based on experience.Work Location:
In personBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance