Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PW
Performance Windows
Client Operations Associate
Entry-Level JobVerifiedNo experience needed
Choose a Location
This role is available in multiple locations. Pick one to apply.
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Alabama data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$34,247 / year median in Alabama
-4% projected decline
Job Description
Job Title:
Client/Operations Associate Location:
Birmingham, AL Terms:
Full-Time, no benefitsSalary/rate:
$45,000 annuallyRequirements:
Monday-Friday and occasional Saturdays as necessary About us: Performance Windows is a window replacement sales company with offices in Arizona, Colorado, Florida, Georgia, Idaho, Indiana, Ohio, Missouri, Nevada, North Carolina, South Carolina, Tennessee, Texas, Utah and Washington.About the role:
In this role, the Client/Operations Associate will support the Market Owner, Follow up with Customers, and perform back office duties.Responsibilities:
- Maintain office (including supplies, general orderliness, and answer of customer calls, etc.)
- Perform Follow-Up visits with customer during install process
- Monitor reorders and work orders
- Monitor and update critical dates and tracking of critical measure process using Hubspot
- Retail sales
- Collection and uploading of window installation pictures
- Responsible for Job Progress tracking and Customer list for installer work
- Sign pick up
- Other duties as assigned by the Market Owner Candidate requirements:
- Valid Driver License with clean driving record
- Preference given for experience with: o General office duties o Software (Microsoft Office) o Hubspot Contact to apply Anyone interested in this position, please submit a resume online.