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Goldamity Insurance Services Inc

Customer Service & Insurance Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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Based on California data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$47,797 / year median in California

-6% projected decline

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Job Description

Customer Service & Insurance Assistant Goldamity Insurance Services Inc Grand Terrace, CA Job Details Full-time $19 - $20 an hour 11 hours ago Benefits Health insurance On-the-job training 401(k) matching Professional development assistance Qualifications Customer records maintenance Insurance products customer support Account maintenance Greeting customers Filing Client file management Accurate transaction records management Coordinating with insurance clients Marketing Entry level Quality data entry Office record organization Customer data entry Full Job Description Goldamity Insurance Services is seeking an organized, dependable, and customer-focused Customer Service & Insurance Assistant. This position supports our licensed insurance agents, brokers, and DMV registration team by collecting customer information, preparing paperwork, following up with clients, and helping ensure daily transactions are completed accurately and on time. This is an excellent opportunity for someone who enjoys helping customers, working in a busy office, and keeping paperwork and daily operations organized. Key Responsibilities Greet customers and answer incoming phone calls. Collect customer information, documents, signatures, and payments. Support licensed insurance agents and brokers with paperwork and client follow-ups. Verify that daily and weekly DMV transactions are completed and submitted on time. Maintain DMV inventory, supplies, license plates, and stickers. Enter accurate customer information and notes into company systems. Assist with monthly marketing campaigns What We Are Looking For The ideal candidate is proactive, accurate, and comfortable working in a fast-paced environment. You should be able to recognize missing information, follow up without waiting to be reminded, and help keep customer files and office transactions moving forward. Insurance licensing and additional industry training opportunities may be available to the right candidate.
Pay:
$19.00 - $20.00 per hour
Benefits:
401(k) matching Health insurance On-the-job training Professional development assistance
Work Location:
In person

Benefits

  • 401(k) Plans
  • Professional Development
  • Health Insurance
  • Dental Insurance