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Marc One Numismatics

Client Service Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Marc One Numismatics is looking for the right person to join our team. Whether you're answering phones, helping customers at the front counter, or learning about rare coins and precious metals, you'll play a key role in providing excellent customer service. This position may begin with answering customer phone calls and administrative support but has the opportunity to grow into a full front-counter sales and customer service position. To show you've carefully read this posting, include the word "Mercury" somewhere in your application We're looking for someone who has :
  • Experience working under tight deadline and high stress.
  • A positive, professional attitude
  • Strong reliability and punctuality
  • Exceptional attention to detail
  • The ability to learn quickly and adapt
  • Confidence interacting and communicating with customers Responsibilities may include:
  • Answering incoming phone calls
  • Greeting customers
  • Assisting customers at the sales counter
  • Learning basic numismatic products and services
  • Keeping the showroom organized
  • General office support Experience in coins or precious metals is not required. We can teach the industry and skills. What we can't teach is character, great attitude, and a willingness to learn. If you're dependable, curious, and take pride in doing things the right way, we'd much rather meet you than read a perfect resume.
  • Before applying, please submit a cover letter that answers the following questions: 1.
Why do you believe you'd be a good fit for Marc One Numismatics? 2. Tell us about a time you had to learn something new quickly. 3. Describe a situation where attention to detail made a difference. 4. What quality would someone who has worked with you say you consistently demonstrate? Please answer in your own words. We'll discuss your responses during the interview.
Pay:
$25.44
  • $30.
64 per hour
Benefits:
Paid time off
Work Location:
In person