Call Center Customer Service RC Willey Home Furnishings

• 3.6 Roseville, CA Job Details Full-time $17.25
• $18.

00 an hour 22 hours ago Benefits Profit sharing Wellness program Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Referral program Qualifications Customer records maintenance Computer operation Phone communication Computer literacy Logistics customer service Post-sales issue resolution Typing Order issue resolution Cross-functional collaboration Communication skills Entry level Client interaction via phone calls Full Job Description Call Center Customer Service

• 18/hr,

• THIS IS AN ON-SITE POSITION

• RC Willey is seeking a dedicated, friendly, and enthusiastic full-time Call Center Customer Service Associate to join our team at the Roseville Distribution Center.

This on-site position is ideal for a motivated, hardworking individual who is career-minded and ready to provide exceptional customer support.

Starting Pay:

$18 hourly ($17.25 per hour + $0.75 shift differential)

Shift:

Mon

• Sat. 10:30am
• 7:00pm. Off Sundays and one other day during the week. Ready to Join the Team? RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including: Paid Time Off, start accruing from day one Medical, dental and vision insurance 7 paid holidays
• plus, we're closed every Sunday Generous employee discounts on merchandise Associate referral program Life insurance 401(k) with company match to build your financial future Wellness incentives Annual profit-sharing incentive Career growth opportunities Tuition Reimbursement for continued learning A fun and supportive work environment
• be part of a team that values collaboration, recognition, and a great workplace culture And more!

Key Responsibilities Respond to customer calls regarding orders, deliveries, service issues, and general inquiries with professionalism and accuracy. Provide phone support to internal departments, including Delivery, Customer Service, and Store teams, to ensure smooth coordination. Follow up on customer issues and service requests promptly, ensuring high levels of satisfaction and clear communication. Maintain accurate records of interactions and perform additional duties as assigned to support team operations. All other duties as assigned. Skills and Qualifications Must be at least 18 years old Strong communication and customer service skills Able to multitask, stay organized, and work independently Basic computer and typing skills Call center or customer service experience preferred To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.