Customer Experience Specialist

Description We are looking for a customer-focused team member to support a graduation event in San Francisco, California as part of a Contract position. This opportunity is ideal for someone who enjoys creating an organized, welcoming experience in a fast-paced live event setting. The person in this role will help guide attendees through photo-related processes while maintaining an experienced and attentive presence throughout the event.

Responsibilities:

• Welcome graduates and provide clear direction so they can reach the correct photo area efficiently.
• Monitor guest flow and keep lines moving in an orderly manner to support a smooth event experience.
• Use a QR code scanner to confirm participant information accurately during check-in and photo coordination.
• Prepare, sort, and maintain index cards in the proper sequence, securing grouped sets as needed for easy handling.
• Interact with students and attendees in a courteous, attentive, and respectful manner at all times.
• Support on-site event logistics by staying alert to changing line volume and adjusting guidance as needed.
• Help maintain an organized event environment that reflects high service standards and positive guest engagement.
• If you're interested in this position, please apply to this position and contact Baylee Burke at baylee.burke
• at•roberthalf•.

com with your word resume and reference job ID#00410-0013435607

• Requirements
• Prior experience supporting community events, live events, or customer-facing event operations.
• Ability to manage multiple tasks efficiently in a busy, time-sensitive environment.
• Comfortable using mobile scanning tools or similar technology to verify participant details.
• Strong communication skills with the ability to give clear and friendly directions.
• Reliable organizational skills with close attention to sequencing and detail.
• Detail-oriented appearance and willingness to follow a business casual dress standard.
• Ability to remain standing, active, and engaged throughout the duration of the event.

TalentMatch® ­Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity

• whenever you choose
• even on the go.

Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .