ABOUT US

Alder Veterinary Hospital is a well-established, independently owned, AAHA-accredited small animal practice with deep community roots in San Lorenzo, CA. We are moving into a brand-new, purpose-built 4,600 sqft facility and are growing our front-office team to match. We are not corporate-affiliated, and our clients and team come first.

POSITION DETAILS

Title:

Customer Service Representative (CSR) (1 opening)

Type:

Hourly Schedule:

Weekday clinic hours plus rotating Saturday shifts

Experience:

Minimum 2 years of customer service or veterinary front-desk experience required Scheduling details, including any shift sharing between locations, will be discussed at the time of interview.

COMPENSATION & BENEFITS

Hourly Pay:

$22 - $26 per hour, commensurate with experience

Health Insurance:

Kaiser Permanente (employer-sponsored)

Dental:

Delta Dental - Gold plan (employer-sponsored)

Vision:

Available 401(k): Employer match (capped at 4%)

PTO:

Generous paid time off

WHAT YOU WILL DO

Greet clients and patients warmly, manage phones and scheduling, process payments, and support our doctors and technical team so every visit runs smoothly.

SUPPORT TEAM

You will be joining an experienced front office and client service team, alongside Registered Veterinary Technicians, veterinary assistants, and our doctors.

WHY INDEPENDENT MATTERS

No corporate protocols and no shareholder pressure. We are a long-standing, locally loved practice with a strong community reputation, and medicine and client care always come first.

Job Type:

Full-time Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance

Work Location:

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