Guest Service Representative

Guest Service Representative Holiday Inn/Commerce City Commerce City, CO Job Details Full-time $18 - $22 an hour 12 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Bilingual Retail sales transactions Guest relations Visual merchandising Phone communication Inventory management Merchandising Greeting customers Processing cash transactions Credit card payment processing Supervising experience Team management Merchandising display arrangement Product demos Retail math Grocery store POS systems Leadership Communication skills Entry level Under 1 year Client interaction via phone calls Full Job Description Overview Join our dynamic team as a Guest Service Representative and become the friendly face that creates memorable experiences for our guests! In this energetic role, you will be the first point of contact, providing exceptional customer service while assisting with sales, product demonstrations, and store operations. Your enthusiasm and communication skills will help foster a welcoming environment, ensuring every guest feels valued and satisfied. This paid position offers a fantastic opportunity to develop retail and customer service expertise in a fast-paced, engaging setting. Responsibilities Greet guests warmly and provide outstanding customer service to enhance their shopping experience Operate POS (Point of Sale) systems accurately for transactions including cash handling and credit card payments Assist customers with product demos, upselling, and answering questions about merchandise Maintain merchandising standards by stocking shelves, organizing displays, and ensuring products are visually appealing Support store operations through inventory management, stock replenishment, and basic retail math calculations Demonstrate excellent phone etiquette when handling inquiries or assisting remote customers Collaborate with team members to ensure smooth daily store functions and uphold safety protocols Requirements Previous experience in retail sales or customer service is preferred but not required; enthusiasm is key! Strong communication skills with the ability to engage confidently with diverse customers Bilingual abilities are a plus to serve a broader range of guests effectively Familiarity with POS systems, cash handling, and retail math concepts Experience supervising or leading teams is advantageous but not mandatory; leadership qualities are valued Ability to stand for extended periods, lift merchandise, and perform physical tasks associated with stocking and merchandising Knowledge of grocery store operations or experience in a retail environment is beneficial Embark on a rewarding journey where your energy makes a difference! We're committed to supporting your growth while providing an inclusive environment where every guest leaves satisfied. Join us today to be part of a vibrant team dedicated to delivering exceptional service every day!

Pay:

$18.00 - $22.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person