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Lifeloc Technologies Inc.

Customer Service Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,311 / year median in Colorado

-10% projected decline

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Job Description

Customer Service Advisor Lifeloc Technologies Inc. - 3.0 Wheat Ridge, CO Job Details Full-time $18 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Referral program Qualifications Email customer support Phone communication Client interaction via phone calls
Full Job Description Who We Are:
For over 30 years, Lifeloc Technologies has been a global leader in breath alcohol testing technology. Lifeloc designs, engineers, and manufactures breath alcohol testing equipment for professional use.
Overview:
We are seeking a reliable and detail-oriented Customer Service & Order Support Advisor to join our team. The ideal candidate will possess strong communication skills, the ability to multitask in a fast-paced environment, and a commitment to delivering excellent service to both customers and internal teams.
Main Job duties include:
Assist customers via phone and email Process and manage customer orders accurately and efficiently Handle Accounts Receivable tasks, including billing/invoicing, payment processing, and collections Maintain effective communication and collaboration with internal staff and customers Perform other duties as assigned
Position Requirements:
Ability to work full-time onsite (no remote work available) Strong attention to detail and excellent organizational skills Professional communication skills (phone and email) Ability to pass a pre-employment background check and drug screen (including marijuana)
Job Type:
Full-time Pay:
$18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance
Work Location:
In person