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Incredible Container Corp
Customer Service Representative
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Job Description
Customer Service Representative
- Manufacturing A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking for someone who is organized, detail-oriented, and thrives in a fast-paced manufacturing environment. Responsibilities
- Process customer orders accurately and efficiently.
- Communicate with customers regarding orders, pricing, and delivery schedules.
- Coordinate with production, scheduling, shipping, and sales to ensure customer expectations are met.
- Respond to customer inquiries and resolve issues professionally.
- Prepare quotes and maintain accurate customer records.
- Build strong, long-term relationships by providing exceptional customer service. Qualifications
- Previous customer service experience is required.
- Experience in manufacturing or corrugated packaging is a plus, but not required. We are willing to train the right candidate.
- Strong communication, organizational, and problem-solving skills.
- Proficiency with Microsoft Office and basic computer systems.
- Ability to multitask and work effectively in a fast-paced environment.
- Positive attitude, reliability, and a strong work ethic. What We Offer
- Competitive pay based on experience.
- Full-time, stable employment.
- Opportunities for growth and advancement.
- A supportive team environment.