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Skypass Elite

Customer Service Representative/Appointment Setter-Entry Level

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Florida data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Customer Service Representative/Appointment Setter-Entry Level Skypass Elite Casselberry, FL Job Details Part-time From $15 an hour 16 hours ago Benefits Opportunities for advancement Flexible schedule Qualifications Customer communication Teamwork Interpersonal skills Attention to detail Organizational skills
Telemarketing Full Job Description Customer Service Representative/Appointment Setter Location:
Casselberry, FL Type:
Part-Time Compensation:
Hourly About Us:
At Skypass Elite, we are currently seeking enthusiastic and highly motivated Customer Service Representative/Appointment Setters to join our growing team. As an Customer Service Representative/Appointment Setter, you will play a key role in connecting potential clients with our sales and marketing teams, helping vacation property owners take the next step in maximizing their property's value.
Key Responsibilities:
    Outbound Calls & Follow-ups:
    Reach out to potential clients, including vacation property owners, to schedule appointments for our marketing team.
      Qualify Leads:
      Engage with prospects to gather necessary information, qualify their needs, and ensure they are the right fit for our services.
        Manage Calendars:
        Coordinate and schedule appointments for the marketing team, ensuring all meetings are set and confirmed.
          CRM Management:
          Keep track of all appointments, leads, and follow-up activities in our CRM system to ensure no opportunities are missed.
            Maintain Professional Communication:
            Provide a friendly, informative, and professional experience to all prospects, offering excellent customer service and maintaining a positive brand image.
              Team Collaboration:
              Work closely with the marketing teams to ensure a smooth transition from initial contact to sales conversations.
              Qualifications:
                Experience:
                No experience need but previous experience in customer service, telemarketing, or appointment setting is a plus.
                  Strong Communication Skills:
                  Excellent verbal communication skills with the ability to build rapport quickly.
                    Goal-Oriented:
                    Proven ability to meet and exceed goals or targets.
                      Tech-Savvy:
                      Comfortable with computer systems; experience with call dialing systems is a plus.
                        Organized & Detail-Oriented:
                        Strong organizational skills and attention to detail to ensure accurate scheduling and follow-ups.
                          Positive Attitude:
                          Energetic, self-motivated, and enthusiastic about helping others. Why Join Us?
                            Competitive Pay:
                            $15/hr and plenty of incentives and bonuses.
                              Supportive Team Environment:
                              Work in a collaborative, friendly atmosphere where your contributions are valued.
                                Training & Growth:
                                Comprehensive training and ongoing professional development to help you succeed and grow within the company.
                                  Career Advancement:
                                  We believe in promoting from within and offer career advancement opportunities for high performers.
                                  • No Weekends:
                                  • Your weekends are your time to relax and recharge.
                                  We're here to ensure you have the space to unwind and rejuvenate. The Schedule options available (Limited Seating) are:
                                  Monday-Thursday:
                                  12pm
                                  • 6pm,
                                  Monday:
                                  12pm-6pm Tuesday
                                  • Thursday:
                                    10am
                                  • 4pm
                                  Monday:
                                  12pm-6pm Tuesday
                                  • Thursday:
                                    11am
                                  • 5pm
                                  • Hour Lunch Break Provided
                                  Pay:
                                  From $15.00 per hour Expected hours: 20.0 per week
                                  Benefits:
                                  Flexible schedule
                                  Work Location:
                                  In person