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Massey Services, Inc.

Inbound Customer Service Specialist

Pay: $15/hr
Posted: 4 weeks ago
Location: Casselberry, FL (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/5/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Inbound Customer Service Specialist Massey Services, Inc. - 2.6 Casselberry, FL Job Details Full-time From $15 an hour 23 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off On-the-job training Vision insurance 401(k) matching Professional development assistance Referral program Qualifications Microsoft Word Customer service Word embeddings High school diploma or GED Full Job Description Inbound Customer Service Specialist Massey Services currently has exciting opportunities for Inbound Customer Service Specialists!
Job responsibilities include:
Taking inbound scheduling requests in a courteous and professional manner. Complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, & holidays, tuition reimbursement, direct deposit, short & long term disability and much more!
Requirements :
High School Diploma or GED Strong problem solving skills Excellent computer skills (Word & Excel) Previous Inbound Calling experience is a PLUS. Chat or Web experience is a PLUS. Background checks will be completed on all candidates considered for hire. Massey Services is an Equal Opportunity and Drug Free Workplace.
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Referral program Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Work Location:
In person