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Massey Services, Inc.

Outbound Customer Care (No Cold Calling)

Pay: $40,000–$50,000/yr
Posted: 07/06/2026
Location: Casselberry, FL (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 9/30/2026

Career Insights for Healthcare Customer Service Representative

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Based on Florida data

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What they do

A Healthcare Customer Service Representative responds to customer inquiries about healthcare and provides information about healthcare plans, providers, policies and coverage. Assists customers with questions about healthcare insurance and premiums. Keeps records of customer communications and transactions.

$36,985 / year median in Florida

-12% projected decline

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Job Description

Outbound Customer Care (No Cold Calling) Massey Services currently has exciting opportunities for Outbound Customer Care!
Job responsibilities include:
Making outbound calls to current customers in a courteous and professional manner. Complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, & holidays, tuition reimbursement, direct deposit, short & long term disability and much more!
Requirements :
High School Diploma or GED Strong problem solving skills Excellent computer skills (Word & Excel) Previous Outbound Calling experience is a PLUS. Background checks will be completed on all candidates considered for hire. Massey Services is an Equal Opportunity and Drug Free Workplace.
Job Type:
Full-time Pay:
$40,000.00 - $50,000.00 per year
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Microsoft Excel:
1 year (Preferred)
Work Location:
In person