Call Center Representative Penate Medical Center Hialeah, FL Job Details Full-time $15 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Spanish Health insurance customer support English Managing clients in a customer support role Faxing Full Job Description Call Center Representative Peñate Medical Center is looking for a Call Center Representative to join our Team at our Center in Hialeah .

ESSENTIAL FUNCTIONS OF THE JOB

Answer incoming and outbound calls by welcoming patients with a professional, upbeat, friendly attitude Follow prepared scripts based on call type Register new patients by gathering pertinent information and entering into the system Verify insurance coverage and information Set patient appointments upon request and identify future visits Data entry and maintenance of customer data bases Provide customers with product and service information Respond to patient inquiries Research required information using available resources Communicate with offices when necessary Handle customer complaints and other customer support related issues, and provide customers with proper solution Attend all Marketing events the Company may have Meet established standards within all performance criteria Other duties may include, but not limited to, copying, faxing, etc. This list may not include all of the duties that may be assigned.

Requirements:

Bilingual English-Spanish Live in the

Hialeah Area Job Type:

Full-time Pay:

$15.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person