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Animal Clinic of Wekiva

Veterinary Customer Service Representative

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

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Job Description

Veterinary Customer Service Representative 3851 Wekiva Springs Road, Longwood, FL 32779 $17
  • $20 an hour
  • Full-time $17
  • $20 an hour
  • Full-time Experienced Veterinary Customer Service Representative (CSR) Animal Clinic of Wekiva |
Longwood, FL Pay:
$17.00
  • 20.
00 per hour (based on experience)
Job Type:
Full-Time Schedule:
4-day work week (approximately 36 hours/week) Join Our Team! Animal Clinic of Wekiva is seeking an experienced, compassionate, and dependable Veterinary Customer Service Representative to join our privately owned practice. Our front desk team plays a vital role in delivering exceptional client service while supporting our doctors and technicians in providing outstanding patient care. If you thrive in a fast-paced environment, enjoy building relationships with clients, and have previous veterinary or medical reception experience, we'd love to meet you! Important Previous veterinary receptionist experience is required. 1 year minimum To ensure a fair hiring process, we are unable to accept applications, resumes, or employment inquiries by phone or in person. Please apply through Indeed only. Qualified applicants will be contacted for the next steps. What You'll Do Provide exceptional customer service to clients and their pets Answer a busy multi-line phone system Schedule appointments efficiently and accurately Check patients in and out Process payments and review invoices with clients Maintain accurate electronic medical records Communicate effectively with doctors, technicians, and clients Help maintain a smooth and organized front desk in a busy veterinary practice
What We're Looking For Required:
Previous veterinary or medical receptionist experience Outstanding customer service and communication skills Strong multitasking and organizational abilities Professional, dependable, and positive attitude Ability to remain calm and efficient in a fast-paced environment Computer proficiency and willingness to learn veterinary software Team-oriented with a strong work ethic Why You'll Love Working Here ✔ Competitive pay based on experience ✔ 4-day work week for improved work-life balance ✔ Closed every Sunday ✔ Major holidays off ✔ Health insurance available after 90 days ✔ Paid Time Off after one year ✔ Employee pet discounts ✔ Three complimentary preventive care plans for your pets ✔ Supportive, privately owned practice with an experienced, collaborative team Compensation $17.00
  • 20.
00 per hour , based on experience, skills, and reliability. If you're looking for a long-term opportunity with a team that values collaboration, exceptional client service, and quality patient care, we'd love to hear from you. Apply today through Indeed! Qualified candidates will be contacted to schedule an interview.
Job Type:
Full-time Pay:
$17.00
  • $20.
00 per hour
Benefits:
401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance
Education:
High school or equivalent (Required)
Experience:
Veterinary:
1 year (Required)
Work Location:
In person