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(Employer Name Not Available)
Customer Service Dispatcher
Entry-Level JobVerifiedNo experience needed
Job Description
Job Description Help for Partial Job Description. Opens a new window. Our team is growing, and we're looking for our next problem-solving dispatcher. We're looking for an organized dispatcher to help our growing customer base and field team prioritize service calls. You'll be responsible for preparing work schedules and handling customer requests and complaints. You'll also communicate with field units and customers. You have data entry experience, basic computer skills, and excellent interpersonal skills. If this sounds promising, apply today! Responsibilities
- Input data and help release vehicles
- Plot and shift service calls when necessary
- Produce documents needed for dispatch
- Schedule service calls for customers and field teams
- Maintain records of service calls and arrival times
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Florida data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline