Hayes Chrysler Dodge Jeep RAM of Baldwin is looking for an experienced Service Advisor to join our team!! We're looking for an experienced Service Advisor to join our high-performing team! If you're ready to take your career to the next level with a family-owned dealership that values hard work, customer satisfaction, and professional growth , this is your opportunity.

What You'll Be Doing:

Greet customers with a professional, prompt, and friendly attitude Accurately gather customer and vehicle information Document vehicle concerns based on customer descriptions Recommend maintenance and repairs based on age, mileage, and service history Create accurate estimates for labor and parts Perform walk-around inspections on all vehicles Keep customers updated throughout the repair process Track vehicle status and ensure timely completion Review final invoices with customers and explain all work performed

What We Offer:

Competitive weekly pay plan Medical, Dental, Vision, and Life Insurance 401(k) with employer match Paid vacation: 1 week after 1 year 2 weeks after 3 years 3 weeks after 5 years 6 paid holidays Ongoing paid training and certification opportunities Modern, clean, and fully equipped facility Locally owned, family-run dealership with strong community roots

What We're Looking For:

Proven success in customer service and sales performance Previous experience as a Service Advisor , Service Consultant , or Assistant Lane Manager High energy, team-oriented, and customer-focused Strong communication skills and attention to detail Ability to operate tablet-based write-up systems (Reynolds & Reynolds a plus!) Valid driver's license and clean driving record Desire for a long-term career with a dealership that promotes from within and let's talk about your future with Hayes CDJR of Baldwin!