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Tri-State Distributors

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 weeks ago

Location: Royston, GA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/22/2026

Career Insights for Customer Service Representative (General)

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Based on Georgia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

Tri State Distributors has an immediate opening for a dependable full-time Customer Service Representative position at our Royston, GA branch. Established in 1983, Tri State Distributors has expanded to cover the southeastern United States as one of the leading suppliers serving the LP gas, BBQ, and Hearth industries. The company takes pride in maintaining traditional values of fair, dependable and courteous service to all their valued customers. Each branch location is a free-standing profit center within the multi-branch company. Pleasant working conditions, with bonus potential and other benefits. Monday - Friday, 8:00 am - 5:00 pm

ONSITE POSITION

Primary responsibilities include: Utilizing provided reports to enhance inside sales Maintaining an established customer base through weekly calls and emails Handling order entry and quote preparation Working hand in hand with Outside Sales force Prior scheduling and AP/AR experience a plus HVAC experience a plus

Our Employees Enjoy:

A Competitive Hourly Rate Benefits Package:

Medical/Dental/Vision, 401(k) Plan Paid Holidays, Vacation, and Paid Sick Days Opportunities for Training Annual Bonus Potential after one year of employment Annual Potential 401k Profit Sharing Benefits after one year of employment Requirements High School or equivalent education Strong work ethic and a positive attitude Basic PC skills required, including proficiency in MS Office and internet applications Great organizational skills required Professional phone etiquette skills a must Data Entry skills required Ability to consistently maintain orderly paperwork EOE M/F/V/D