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D
Domino's
Customer Service Rep(02971) - 12545 State Rd 143 Space A
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Illinois data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,983 / year median in Illinois
-13% projected decline
Job Description
Job DescriptionDomino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.
Answer incoming phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactions with precisionProvide outstanding customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environment, adhering to food safety standardsCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks to uphold store cleanlinessHandle multiple tasks simultaneously in a fast-paced environmentLift and move items weighing up to 25 lbs as neededQualificationsExcellent customer service skills with a friendly and professional demeanorStrong communication abilities, particularly in phone interactionsBasic math skills for handling cash transactionsAbility to follow directions and adhere to company proceduresPhysical capability to stand for extended periods and lift up to 25 lbsFlexibility to work weekends, holidays, and various shifts as neededMultitasking skills to manage multiple orders and tasks efficientlyTeam player attitude with a willingness to support colleaguesAttention to detail in order preparation and customer interactionsBasic computer skills for operating ordering systemsFood service experience is a plus, but not requiredHigh school diploma or equivalent preferredMust be able to pass a pre-employment drug test and criminal background checkAdditional InformationAll your information will be kept confidential according to EEO guidelines.
Answer incoming phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactions with precisionProvide outstanding customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environment, adhering to food safety standardsCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks to uphold store cleanlinessHandle multiple tasks simultaneously in a fast-paced environmentLift and move items weighing up to 25 lbs as neededQualificationsExcellent customer service skills with a friendly and professional demeanorStrong communication abilities, particularly in phone interactionsBasic math skills for handling cash transactionsAbility to follow directions and adhere to company proceduresPhysical capability to stand for extended periods and lift up to 25 lbsFlexibility to work weekends, holidays, and various shifts as neededMultitasking skills to manage multiple orders and tasks efficientlyTeam player attitude with a willingness to support colleaguesAttention to detail in order preparation and customer interactionsBasic computer skills for operating ordering systemsFood service experience is a plus, but not requiredHigh school diploma or equivalent preferredMust be able to pass a pre-employment drug test and criminal background checkAdditional InformationAll your information will be kept confidential according to EEO guidelines.