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Express Employment

Customer Service Representative (Bilingual Spanish/French)

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Customer Service Representative (Bilingual Spanish/French)
Location:
Jacksonville, IL Pay:
$18.00-$21.00 per hour
Schedule:
Full-Time, First Shift A growing company in the Jacksonville area is seeking a reliable and professional Customer Service Representative to join their team. This is a full-time, first-shift opportunity ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced office environment. Bilingual candidates fluent in Spanish or French are encouraged to apply.
Benefits :
Competitive pay: $18.00-$21.00 per hour Full-time, first-shift schedule Supportive team environment Weekly pay Opportunity for growth and long-term career advancement
Key Responsibilities :
Provide excellent customer service by phone, email, and in person Assist customers with questions, concerns, and service requests Enter and update customer information accurately in company systems Process orders, schedule appointments, and complete required documentation Collaborate with internal teams to ensure timely resolution of customer inquiries
Qualifications :
Bilingual in Spanish or French required Previous customer service, administrative, or office experience preferred Strong communication and interpersonal skills Proficiency with Microsoft Office and basic computer applications Excellent organizational skills and attention to detail Ability to multitask and prioritize in a fast-paced work environment Positive attitude and strong problem-solving skills Apply Today If you are bilingual in Spanish or French and are looking for a full-time customer service opportunity in Jacksonville, IL, we encourage you to apply today. #2876OS