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Krintz Lawn Care, Inc.

Office Assistant/Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Indiana data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,723 / year median in Indiana

-4% projected decline

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Job Description

Krintz Lawn Care and Landscaping, Inc. is a respected management and installation company that has been serving the Tippecanoe and White County areas for more than 30 years. Our mission is to provide high quality outdoor services with an industry-leading level of customer service. We are looking for a cheerful, hardworking candidate that enjoys working in a fast-paced environment.
Duties and Responsibilities:
Answer phones professionally and assist customers as needed Schedule appointments Respond to email inquiries Assist in the preparation of estimates and contracts Track data in spreadsheets High level of customer service File Input data into software Other duties as needed
Required Experience/ Skills:
Office/ admin or customer service experience Experience with computers in programs such as Microsoft Office Suite and Google Calendar Strong interpersonal, communication, and written communication skills Good organization skills and an ability to prioritize to meet deadlines Able to follow direction Able to multi-task Self-motivated and self-disciplined with a strong work ethic Strong customer service skills Detail oriented Willingness to learn Able to follow company guidelines and procedures
Ideal Skills:
Experience in QuickBooks Experience in
Microsoft Excel Certifications:
High School Diploma preferred; Must be able to spell correctly and write quality emails The hours for this position are 7:30am- 4pm Monday through Friday and may be subject to change based on the season and weather related events. Willing to discuss other schedule arrangements that work with other office staff.
Pay:
Up to $18.00 per hour based on experience
Benefits:
Health insurance Retirement plan with company match Paid time off Uniform allowance Employee discounts Bonus opportunities
Job Type:
Full-time Pay:
$15.00 - $18.00 per hour
Benefits:
Employee discount Health insurance Paid time off Retirement plan People with a criminal record are encouraged to apply Ability to
Commute:
Battle Ground, IN 47920 (Required) Ability to
Relocate:
Battle Ground, IN 47920: Relocate before starting work (Required)
Work Location:
In person