Robert Half is looking for a Travel Support Specialist to join a hospitality-focused team in Kentucky. This contract opportunity is ideal for a customer service specialist who enjoys assisting travelers, managing reservation details, and delivering a high-quality support experience in a fast-moving environment. The role requires strong communication, attention to accuracy, and the ability to handle customer needs with efficiency.

Responsibilities:

• Manage incoming and outgoing customer calls while maintaining service standards and response expectations.
• Process travel and reservation requests accurately, ensuring all booking information is recorded correctly in the system.
• Document customer preferences, concerns, and service needs with clear and accurate written notes.
• Coordinate with internal teams and clients to address questions, resolve issues, and support a smooth customer experience.
• Use proper language, tone, and grammar in both spoken and written communication with customers and colleagues.
• Start assigned work on schedule, remain dependable throughout the shift, and complete tasks within expected timeframes.
• Adapt to changing service demands and provide additional operational support as needed.
• Assist with other related duties that contribute to department performance and customer satisfaction.