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F
Frosto
Cashier and Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Louisiana data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$33,915 / year median in Louisiana
+2% projected growth
Job Description
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Associate / Cashier. In this role, you will be responsible for providing exceptional service to our customers while efficiently handling transactions at the cash register. If you have a passion for ice cream and enjoy working in a fast-paced environment, we would love to hear from you.Duties:
- Greet customers with a warm and friendly attitude
- Process customer purchases accurately and efficiently using the cash register
- Handle cash, credit, and debit card transactions
- Maintain a clean and organized checkout area
- Perform basic math calculations to ensure accurate pricing and change
- Utilize point-of-sale (POS) systems to process transactions
- Promote and upsell products or services when appropriate
- Answer phone calls and address customer inquiries with professionalism and courtesy
Qualifications:
- Previous experience in retail sales or customer service is preferred
- Strong interpersonal skills with the ability to communicate effectively with customers and team members
- Excellent phone etiquette and active listening skills
- Basic math skills for cash handling and transaction accuracy
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with a focus on providing exceptional customer service
- Reliable and punctual with strong time management skills We offer competitive pay rates, opportunities for career growth, and a positive work environment.
Job Types:
Full-time, Part-time Pay:
$7.25- $10.