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Confidential

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Job Description

Customer Service Representative Confidential Grand Rapids, MI Job Details Full-time $900 - $1,200 a week 1 day ago Benefits Professional development assistance Qualifications Customer communication Client inquiry handling Customer support Full Job Description Are you passionate about connecting with people, driven to succeed, and eager to grow in a fast-paced sales and marketing environment? Our company is looking for enthusiastic and motivated individuals to join our team as Customer Service Associates. We foster a competitive yet supportive, family-oriented work environment where personal and professional growth is encouraged. Our team thrives on respect, trust, and continuous development, ensuring that each member reaches their full potential. As a Customer Service Associate, you will be a vital part of our customer engagement team, providing exceptional service support through in-person interactions. This role is perfect for those who enjoy working directly with people, helping customers find solutions, and being an essential part of a growing team. Communicating with customers in their preferred language is essential to driving our client's success and supporting our company's growth. Customer Service Associate Responsibilities Assist in translating customer inquiries, documents, or promotional materials as needed Provide expert recommendations and assist with inquiries in a professional manner Adapt communication styles to provide a personalized customer experience based on different cultural expectations Track, manage, and document customer interactions, sales, and leads Ensure adherence to company policies and client expectations Work collaboratively with team members and leadership to enhance customer experiences
Customer Service Associate Education and Experience Requirements:
Ability to problem-solve and provide excellent customer support across diverse customer backgrounds. Strong communication and presentation skills Ability to multi-task and manage time efficiently in a fast-paced environment Outgoing, professional, and articulate personality Flexibility to work varied hours based on business needs
Job Type:
Full-time Pay:
$900.00 - $1,200.00 per week
Benefits:
Professional development assistance
Work Location:
In person

Benefits

  • Professional Development
  • Dental Insurance

Career Insights for Customer Service Representative (General)

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Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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