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Hometown Heating Cooling & More

Office Assistance/Quickbooks Online

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Hometown Heating Cooling & More is seeking a dependable, organized, and customer-focused Part-Time Office Assistant to join our team.
Schedule:
Tuesday, Thursday & Friday 8:00 AM - 4:30 PM Responsibilities Answer incoming customer calls Schedule service and installation appointments Manage customer information and scheduling Perform daily bookkeeping tasks using QuickBooks Online Assist with general office and administrative duties Qualifications QuickBooks Online experience is
REQUIRED.
Excellent phone etiquette and customer service skills Strong organizational and multitasking abilities Ability to work independently and as part of a team Reliable, professional, and detail-oriented If you're friendly, organized, and experienced with QuickBooks Online , we'd love to hear from you!
Pay:
$18.00 - $22.00 per hour
Benefits:
401(k) matching Employee discount
Work Location:
In person