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C
Confidential
Customer Engagement Specialist
Entry-Level JobVerifiedNo experience needed
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Job Description
We're looking for a motivated Customer Engagement Specialist to join our team. This role is ideal for a customer-focused sales professional who enjoys building relationships, identifying business needs, and helping customers find wireless solutions that fit their goals. Responsibilities Develop and maintain strong customer relationships. Identify customer needs and recommend appropriate wireless solutions. Present products and services clearly and professionally. Follow up with prospects and existing customers to support sales growth. Meet established sales and performance goals. Maintain accurate customer and sales information. Provide a positive, professional customer experience. Qualifications Sales, customer service, wireless, or telecommunications experience is a plus. Strong communication and interpersonal skills. Self-motivated and goal-oriented. Ability to work independently and as part of a team. Professional and reliable approach to customer interactions. Willingness to learn wireless products, services, and sales processes. What We Offer Competitive compensation. Training and professional development. Opportunity for advancement. Supportive team environment. Your Previous Experience May Transfer Well We encourage applicants with experience in: Hospitality Hotel and resort Restaurant Server Cocktail server Guest services Customer service Retail Retail sales Sales associate Sales representative Brand ambassador Event staff Event promotions Entertainment Customer experience Account management Business development Inside sales Outside sales Telecommunications Consumer services Previous sales experience is helpful but not required.
To Apply:
Please submit your resume and a brief summary of your relevant experience. We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics.Job Type:
Full-time Pay:
$65,000.00 - $75,000.00 per yearBenefits:
Dental insurance Flexible schedule Health insurance Vision insuranceWork Location:
In personBenefits
- Professional Development
- Flexible Work Schedules
- Health Insurance
- Vision Insurance
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Michigan data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline