Member Service Representative I - Hugo - April 2026

Ideal Credit Union is honored to be recognized by Forbes as one of America's Best-In-State Credit Unions for the fourth consecutive year. Additionally, Ideal was named a 2025 Best Places to Work honoree by the Minneapolis-St. Paul Business Journal . Ideal Credit Union continues to grow larger each year and currently has six offices located in Eagan, Hugo, Inver Grove Heights, North St. Paul, Stillwater and Woodbury. Ideal Credit Union is a large Twin Cities credit union with over one billion in assets. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services. We have an immediate opening for a Member Service Representative I at our Hugo office . This individual is responsible for assisting members and potential members with their Credit Union needs, explaining services, setting up new accounts, responding to problems and directing members to the appropriate people. Prior new account, lending and sales experience is preferred; prior credit union experience is helpful. This is a fully on-site position. Some travel will be required for training and branch assistance purposes. The scheduled hours for this position are outlined below as well as other hours as needed (this is a rotating two-week schedule):

Week One Sunday:

OFF Monday:

8:30 AM

• 5:00

PM Tuesday:

8:30 AM

• 5:00

PM Wednesday:

8:30 AM

• 5:00

PM Thursday:

8:30 AM

• 5:00

PM Friday:

8:30 AM

• 5:00

PM Saturday:

OFF Week One Total Hours = 40 Hours Lunch Breaks in Week One are 30 Minutes Monday

• Friday.

Week Two Sunday:

OFF Monday:

8:30 AM

• 5:00

PM Tuesday:

8:45 AM

• 1:00

PM Wednesday:

8:30 AM

• 5:00

PM Thursday:

8:30 AM

• 5:00

PM Friday:

8:30 AM

• 5:00

PM Saturday:

8:45 AM

• 12:00 PM Week Two Total Hours = 39.50 Hours Lunch Breaks in Week Two are 30 Minutes on Mondays, Wednesdays, Thursdays, and Fridays. This is Grade 7
• Non-exempt, Hourly, Full-time position with Benefits. The starting rate of pay is $22.23
• $23.

62 per hour. Excellent benefits including health/dental insurance, personal leave, tuition reimbursement, life insurance and retirement. Ideal Credit Union is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at (651) 747-8910. We maintain a drug-free workplace and perform pre-employment substance abuse testing.