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TC Nu-Star, Inc.

Sales Administrator Customer Support & Operations

Career Insights for Customer Service Representative (General)

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Based on Minnesota data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,290 / year median in Minnesota

-15% projected decline

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Job Description

Sales Administrator - Customer Support & Operations TC Nu-Star, Inc. Shakopee, MN Job Details Full-time $28 - $35 an hour 20 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication High school diploma or GED Full Job Description PowerPusher®, a division of TC Nu-Star Inc., is looking for an organized, customer-focused professional to join our growing team. As a Sales Administrator, you will play a critical role in supporting our sales team by keeping leads, quotes, orders, and customer communications moving efficiently from initial inquiry through delivery and post-sale follow-up. This is an excellent opportunity for someone who enjoys working with customers, managing multiple priorities, and contributing to a fast-paced manufacturing environment. What You'll Do Maintain customer, opportunity, quote, and activity records in Salesforce, NetSuite, and Smartsheet. Prepare quotes and proposals using approved pricing, freight estimates, and lead times. Qualify leads and coordinate follow-up activities. Review purchase orders and customer setup documents. Enter and track machine and parts orders. Coordinate with production and shipping teams to provide proactive customer updates. Respond to customer inquiries and assist with returns and service issues. Support distributor onboarding and prepare sales materials and documentation. Assist with internal projects and administrative support activities. What We're Looking For Two or more years of experience in sales administration, customer service, order administration, or operations coordination. Manufacturing or distribution experience preferred. High school diploma or equivalent required; college degree preferred. Experience with Salesforce CRM preferred. NetSuite experience is a plus. Familiarity with Smartsheet, ZoomInfo, and Microsoft 365 is helpful. Strong attention to detail and excellent organizational skills. Ability to manage multiple priorities and follow through consistently. Excellent written and verbal communication skills. CompensationBenefits This is a full-time, non-exempt position with an anticipated pay range of $28.00-$35.00 per hour , depending on qualifications and experience. PowerPusher offers a competitive benefits package, including medical, dental, vision, retirement, paid time off, and other company-sponsored benefits. Why Join PowerPusher? At PowerPusher, we operate using the Entrepreneurial Operating System (EOS), which emphasizes accountability, teamwork, and continuous improvement. We are looking for individuals who enjoy solving problems, supporting customers, and helping drive operational excellence. If you're ready to join a collaborative team and make an impact, we'd love to hear from you. Apply today! PowerPusher, a division of TC Nu-Star Inc., is an Equal Opportunity Employer and participates in E-Verify. All offers of employment are contingent upon successful completion of employment eligibility verification and any applicable pre-employment screenings.