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Clark Printing

Customer Service/Account Representative

Career Insights for Customer Service Representative (General)

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Based on New Jersey data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Job Overview Printing & Design Company seeking a detailed oriented individual with strong communication skills to join our team. He/She must be fluent in Microsoft Excel, well organized and capable of handling the responsibilities of working in a fast paced, deadline driven environment. The ideal candidate will have basic knowledge in the grocery retail industry and offset printing.
Job Responsibilities :
Account Management for the weekly production of supermarket circulars Communication with clients and vendors via phone and email Typesetting and formatting text Proofreading. Check for errors in spelling, grammar, punctuation, consistency and correct images. Work with production artists to ensure all aspects of job are being considered for timely and correct completion.
Billing Requirements:
Proficiency with Microsoft Excel Excellent typesetting and proofreading skills Ability to learn quickly, prioritize and stay well organized while working in a fast paced, deadline oriented environment. Attention to detail and ability to multi task Great communication skills Positive attitude If you are selected for an interview you will be contacted via email. Please be prepared to provide references. Selected candidates will be given a basic typesetting and Excel test to insure they are capable of the work requirements. Compensation based on experience
Pay:
$20.00 - $25.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person