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TL
The Liquor Factory
Customer Service Associate
Career Insights for Customer Service Representative (General)
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Provide excellent customer service Stock and organize store front, coolers and storage areas Maintain a clean workspace Perform accurate and timely cashier functions, including scanning and entering sales transactions and making change/handle cash. Perform required ID checks on customers and notify management of violations, concerns, etc. Perform periodic inventory of stock on hand Register experience is preferred but not required. Must be able to stand for multiple hours at a time. Shifts are anywhere from 6-8 hours long and shift start/end times vary by day. Holidays are time and a half pay. We are flexible and can work around your schedule. •If you want to move the hiring process along quicker, please come in and apply in person after sending your resume.•Position Requirements Ability to work flexible hours Strong communication skills Must be at least 18 years old Demonstrate trust worthiness Knowledge of alcohol products a plus Punctual attendance is a must. Must be able to stand for long periods of time. Must be able to lift up to 40lbs Must be able to reach, push, and pull without issue.