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Sunrise Medical Laboratories, Inc.
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Job Functions, Duties, Responsibilities and Position Qualifications:
We're not just a workplace- we're a Great Place to Work certified employer!
Location:
250Miller Place, Hicksville, NY Shift:
9:30am- 6:00pm; Monday, Wednesday, Thursday, Friday, and alternating shifts; 9:30am
- 6:00pm and 11:30am
- 8:00pm;
Saturday Full-time:
Benefits Eligible Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. In this role, you will: Provide patients, clients, and the laboratory team with exceptional service right over the phone! Work in a call center environment. Process billing claims, analyze accounts, and help callers understand their charges. Champion safety, compliance, and quality control.All you need is:
High School Diploma or equivalent 1 year of experience working in a call center or in the laboratory Exceptional communication skills Top notch typing proficiency (at least 35wpm), including 10-key Ability to thrive in a fast-paced environment Bonus points if you've got: Associate's Degree or Medical Assistant training 2+ years of laboratory training or experience in specimen collection and processing Data entry experience in a production environment We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement, with a 401(k) plus a company match A sense of belonging- we're a community!
Scheduled Weekly Hours:
40Work Shift:
1st Shift (United States of America)Job Category:
Laboratory Operations Company:
Sunrise Medical Laboratories, Inc. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance