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Pinkham Agency Inc

Office Clerical position/CSR

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$44,932 / year median in New York

-4% projected decline

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Job Description

Job Overview About Us:
Welcome to the Pinkham Agency Inc. family located right in the heart of Hicksville, New York, we are a Multi-generational, stable firm that continues to grow. We deeply value accuracy and most importantly, the people behind the numbers.
The Opportunity:
We are seeking a dedicated, organized, and long-term team member to join our staff. This is a fully onsite, entry-level role. No prior industry experience is required—we provide complete, hands-on training from day one. We heavily prioritize internal promotion and offer clear pathways for your professional advancement.
Salary Range:
$40,000.00 - $50,000.00 per year Benefits Annual Base Salary Based on Experience Retirement Plan Paid Time Off (PTO) Vision Insurance Health Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Paid holidays Family friendly Requirements Customer service orientation : Professional and friendly demeanor when answering phones and greeting clients. Data entry accuracy : Fast and accurate typing skills for entering data into company systems. Computer proficiency : Comfortable using standard office software (e.g., Microsoft Office) and email platforms. Technical adaptability : Ability to quickly learn and navigate new internal software and digital tools. Responsibilities Send cancellation and reinstatement notices to Clients by email and mail Follow up with Clients for past due payments Contact Insurance Carriers to confirm payments were made Emailing and/or mailing our Clients Insurance Policies and Endorsements About Us Our dedicated team strives everyday to provide our clients with the best products and services. Here at Pinkham Agency Inc, we take our job seriously and tailor our clients policies to fit their needs. Join our team and apply today!

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance