Customer Service Specialist Access:

Supports for Living - 3.2 New Rochelle, NY Job Details Full-time $19 an hour 17 hours ago Qualifications Customer communication High school diploma or GED Full Job Description Do Work That Matters. In a Culture That Means It. Be part of a team that values connection, accountability, and real impact. Why Access? Because how we work matters just as much as what we do. At Access, our Culture Playbook isn't a poster on the wall - it's how we show up for each other and for the people we support. You'll be part of a team that is: Clear about expectations Supportive and accountable Focused on outcomes that matter to people. And committed to helping people live the healthiest and fullest lives possible - while making sure out staff can do the same.

Location:

New Rochelle, NY Hours:

Full time 35 hours a week 8:30-4:30 Monday through Thursday, alternating Friday 8:30-5pm and Saturday 9-5pm

Pay:

$19 hourly

OVERVIEW OF PRIMARY RESPONSIBILITES

In this role you will: Be customer focused, able to multi-task in a high volume community counseling center Registering new clients for services, verifying insurance information, collecting co-pays, and scheduling appointments Answering phones, directing calls and taking messages Scanning to electronic healthcare record, copying, filing, and archiving charts Submitting emails Perform other duties as assigned

QUALIFICATIONS

The ideal candidate will: Have a minimum 1 year in a clerical support role Have computer skills (Microsoft Word, Excel, Outlook) and experience working with electronic health records. Possess excellent communication, customer service, and organizational skills Bilingual English and Spanish speaking a plus

PRIMARY FUNCTIONS

Answering Calls Emailing Faxing Co-Pay collection Mail Processing Appointment Scheduling Registration of new clients

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT

Assignments may be determined at a future date

QUALIFICATIONS AND ATTRIBUTES

The ideal candidate will: Have a minimum 1 year in a clerical support role Have computer skills and experience working with electronic health records Possess excellent communication, customer service, and organizational skills Bilingual English and Spanish speaking a plus

EDUCATION AND EXPERIENCE

High School Diploma or

GED PHYSICAL CHARACTERISTICS

Must be capable to sit or stand in front of a computer for long-periods of time Able to work in open space floor plan Must be capable to move throughout work day and follow people served throughout community Work alongside co-workers within 3 feet Must be able to move in tight spaces Occasional lifting of > _25+ pounds An Equal Opportunity Employer, including disability and Veterans