Insurance Customer Service Representative $20 per hour Job Overview A growing insurance office in Troy, NY is seeking a reliable and customer-focused Insurance Customer Service Representative / Administrative Assistant to join their team. This role combines customer service, administrative support, and office coordination responsibilities. The ideal candidate is organized, detail-oriented, and enjoys helping customers while supporting daily office operations. Key Responsibilities Answer incoming calls and assist customers with insurance-related inquiries. Provide exceptional customer service via phone, email, and in person. Process policy changes, renewals, and customer documentation. Maintain accurate client records and update information in company databases. Assist with scheduling appointments and managing office correspondence. Prepare reports, forms, and other administrative documents. Support agents and office staff with daily administrative tasks. Handle filing, data entry, and other general office duties. Ensure a professional and welcoming experience for all clients. Qualifications Previous customer service or administrative experience preferred. Insurance industry experience is a plus but not required. Strong communication and interpersonal skills. Proficient with Microsoft Office and basic computer applications. Excellent organizational skills and attention to detail. Ability to multitask and work in a fast-paced office environment. High school diploma or equivalent required. Benefits Competitive pay at $20.00 per hour Stable Monday-Friday schedule Opportunity for professional growth Supportive and team-oriented work environment Why should you choose Manpower? Free training to upgrade your skills, including a free college tuition program Medical, dental, vision, 401k Weekly pay with direct deposit 24/7 Manpower customer care support Dedicated Career Partner to help you achieve your career goals Voted #1 best places to work by Glassdoor 2021 Are you Interested? Stop your job search and apply today! A recruiter will be in touch within 24 hours. Share this job with friends and family and earn dollars with every successful hire. ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.