Do you love:

• Working with people?
• Being challenged every day?
• Participating in making the decisions at work?
• Sharing what you know?
• Helping others?
• Joking around with your teammates?

Are you:

• Fun?
• A self-starter and highly motivated?
• Always trying to improve yourself?

We are Quantum Innovations and we design, manufacture, service, and support high vacuum, thin film deposition systems for the eyeglass industry. We are seeking qualified applicants to fill a Customer Service position. You will be an integral part of our team, assisting in a variety of areas. If you enjoy working with highly collaborative teams and desire the opportunity to grow your business career, we highly encourage you to apply. If you have Customer Service or Sales experience and this sounds ideal to you, please send us your resume and a cover letter telling us why you think you would fit on our team. We look forward to meeting you! Visit our website and check out who we are and what we are about at http://www.

Qtmi.net.

POSITION SUMMARY

We are seeking a skilled, personable, and dependable Customer Sales Specialist to join Quantum Innovations. In this role, you will create, foster, and grow relationships with current and new customers. This includes processing incoming orders from a customer-first lens, answering phones, managing sales data, and providing exceptional support and care for our customers. You will work in a fun, team based, fast paced environment, and contribute to an environment of innovation and solutions-based culture as you serve and represent our customers. Responsibilities Building relationships with clients to understand their needs and recommend appropriate products. Responding to any issues and possible complaints with quick and effective trouble shooting and problem solving. Providing support for all clients and advocating for client needs. Maintaining accurate records of monthly sales, call data, client preferences, and calling trends using software systems. Preparing quotes for clients. Requirements Excellent interpersonal/communication skills and phone etiquette Exceptional customer service attitude and willingness to go the extra mile At least 2 years of administrative work supporting management; phone-based sales and customer service experience is preferred High school diploma or equivalent Proficiency in Microsoft Office 365 (Excel, Word, Outlook, Teams) Experience with Oracle NetSuite preferred Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Ability to handle confidential information and exemplify discretion when appropriate High self-awareness of emotional maturity and personal integrity Self-motivated with the ability to work in a fast-moving environment Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize task

EMPLOYEE INCENTIVES

Wage

• $45,000
• $50,000, DOE Flexible Schedule Peer reviews Paid Holidays Encouraged to take advantage of volunteer opportunities (paid time provided) Advancement opportunities are available Continuing Education program Generous PTO Health/Vision Insurance (PPO or HSA); eligible on first day of the month after start date.

401(k); eligible on first day of the 7th month after start date

ABOUT QUANTUM

Quantum Innovations is helping the ophthalmic industry see better solutions by creating value

• based, customer-centered products and solutions. We are motivated by two principles that define and direct how we treat our customers and suppliers, as well as how we interact with one another: "Attitude of Servitude" and "Virtuous Cycles." These principles impact our operations, shape our culture and define who we are as a company. Our daily activities are measured by our"5 Be's"
• Be Servants, Be Fun, Be Experts, Be Knowledge Givers, and Be Disruptive.

If you have a servant's heart, are a lot of fun, and are a life-long learner, we want to hear from you!

Pay:

$45,000.00

• $50,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person